HEIC2JPGs
Frequently Asked Questions
Find quick answers to common questions about HEIC files and our conversion tool
What is a HEIC file and why does my iPhone use it?
HEIC (High Efficiency Image Container) is Apple's modern image format that provides better compression and quality than JPG. iPhones use HEIC to save storage space while maintaining high image quality. Files are typically 40-50% smaller than equivalent JPG files.
This format was introduced with iOS 11 and uses the HEIF (High Efficiency Image Format) standard, allowing your iPhone to store more photos without compromising quality.
Why should I convert HEIC to JPG?
JPG has universal compatibility across all devices, operating systems, and software. HEIC files may not open on:
- Windows computers (especially older versions)
- Android devices
- Older photo editing software
- Many websites and social media platforms
- Email attachments for some recipients
Converting ensures your photos work everywhere without compatibility issues.
Is HEIC2JPGs really free to use?
Yes! HEIC2JPGs is completely free with no hidden costs, watermarks, or usage limits. You can convert as many HEIC files as you need without any charges.
We believe essential tools should be accessible to everyone, which is why we've committed to keeping HEIC2JPGs free forever.
Are my photos safe and private when using your converter?
Absolutely. All conversion happens locally in your web browser - your images never leave your device or get uploaded to any server. This ensures complete privacy and security for your photos.
Unlike many online converters that upload your files to their servers, HEIC2JPGs processes everything directly in your browser using JavaScript. Your photos stay 100% private.
What devices and browsers are supported?
HEIC2JPGs works on all modern browsers including Chrome, Firefox, Safari, and Edge. It's compatible with Windows, Mac, Linux, iOS, and Android devices.
Will converting to JPG reduce my image quality?
Our converter uses high-quality settings to minimize quality loss. While JPG is a lossy format, the difference is typically not noticeable to the naked eye. The converted JPGs will look virtually identical to the original HEIC files.
We use optimal compression settings that balance file size and image quality, ensuring your photos maintain their visual appeal while becoming universally compatible.
How many files can I convert at once?
You can convert multiple HEIC files simultaneously. There's no strict limit, but very large batches (50+ files) may slow down depending on your device's memory and processing power.
For optimal performance, we recommend converting batches of 10-20 files at a time, especially on mobile devices or older computers.
What should I do if my HEIC files won't convert?
If you're experiencing conversion issues, try these steps:
- Refresh the page and try again
- Use a different web browser (Chrome usually works best)
- Check that your HEIC files aren't corrupted
- Ensure you have a stable internet connection for loading the conversion library
- Try converting one file at a time to isolate the issue
If problems persist, contact us with details about your device, browser, and the specific error you're seeing.
Do I need to create an account or install software?
No! HEIC2JPGs requires no registration, no software installation, and no account creation. Simply visit our website, upload your HEIC files, and download the converted JPGs.
We've designed the service to be as simple and accessible as possible - just open the website and start converting.
What's the maximum file size I can convert?
There's no strict file size limit, but very large files (over 50MB) may take longer to process and could potentially cause browser performance issues depending on your device's capabilities.
Most HEIC files from iPhones are between 1-10MB, which convert quickly and reliably. If you have exceptionally large files, consider converting them individually for best results.
Will Live Photos and other iPhone features be preserved?
When converting HEIC to JPG, Live Photos will be converted to standard still images. The motion and audio components of Live Photos are not preserved in the JPG format.
Similarly, other advanced HEIC features like depth information and transparency may not transfer to the JPG format, which is a more basic image format designed for universal compatibility rather than advanced features.